At Royal Oaks Pharmacy, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our services, staff, or website.
We may collect personal identification information such as your name, address, phone number, and email. Additionally, we collect prescription and medical information necessary to fill your medications. We may also gather insurance and payment information, as well as non-personal website usage data including IP address, browser type, and pages visited.
Your information helps us fill prescriptions accurately, communicate with you about your medications, process insurance claims, improve your experience with our website and services, and comply with legal and regulatory obligations.
We use secure systems, physical safeguards, and administrative procedures to protect your information from unauthorized access, misuse, or disclosure.
We do not sell your personal information. In certain cases, we may share your information with your doctors and healthcare providers to coordinate care, with insurance companies for billing and claims processing, with trusted vendors who assist in delivering our services under strict confidentiality, and when required by law or public health authorities.
You have the right to access your health records, request corrections, obtain a list of disclosures made (as required by HIPAA), and limit certain uses or sharing of your information. To exercise these rights, please contact us using the details provided below.
When you use our website, we may collect limited non-personal data for performance and analytics purposes. We do not collect prescription or medical information through the website without your knowledge or consent.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
Royal Oaks Pharmacy
If you have questions about this policy or how we use your information, please reach out. We’re here to help. Contact Us
Personalized Care. Trusted Service. Your Neighborhood Pharmacy.